This study aims to increase understanding of factors that influence employees’ reactions in the workplace. The relationship between conflict among employees, the perception of organizational politics, conflict or ambiguity of workplace roles and several other work outcomes was explored by studying 11 research articles to investigate individual and organizational effects of workplace attitudes and behaviors. Employees need to work together toward common goals in order for an organization to function well but there are many roadblocks hindering the process. Results demonstrated a clear relationship between stressors and behaviors.
Workplace Attitudes and Job Behaviors
Workplace attitudes and workplace performance are two areas of research that are often studied in organizational research. Yet, questions remain about the relationship between the two and the factors that influence them. What are the most crucial elements affecting employee attitudes and how does that affect work behaviors in general? With levels of workplace stress rising, the identification of influencing factors is increasingly important to the health and wellness of both the employee and the organization.
Early studies found a weak link between job satisfaction and job performance, and later research was inconclusive in finding a correlation (Harrison, Newman and Roth, 2006). Subsequent research has attempted to identify relationships between the two, if happier employees are more productive employees, and how factors such as role conflict, role ambiguity and internal political activity affect employee performance. This research is critical to organizations that are struggling to find and retain the best employees who will not only perform the work that the job entails, but to also take ownership of the position, seeking ways to improve and streamline processes. When employees are most productive and working cooperatively they are more likely to stay on the job, reducing hiring and training costs. Thus, the entire organization benefits and the customers are more satisfied, thereby resulting in a higher net profit.
Employees need to work together toward common goals in order for an organization to function well. However, research has identified several roadblocks that affect workplace attitudes and behaviors, thus hindering the ability of employees to work cooperatively and perform their jobs at optimum levels. Some examples of these roadblocks include conflict between employees, the perception of organizational politics, and conflict or ambiguity of workplace roles (Chang, Rosen & Levy, 2009; Jaramillo, Mulki & Boles, 2011; Rizzo, House and Lirtzman, 1970). If the problems are not identified and addressed, they will adversely affect both the employees and organization, leading to multiple negative outcomes. The purpose of this study is to explore factors that affect workplace attitudes and job behaviors, thereby influencing, either positively or...