Decision Making Essay

1053 words - 4 pages

According to Lussier (2010), meeting planning is needed in five areas, which include the objectives, the participants and assignments, the agenda, the time and place for the meeting, and leadership. I recently attended a meeting with a group of architects and clinicians at a Boston area hospital where it was evident the project manager used meeting planning. For instance, the project manager outlined the objectives at the beginning of the meeting. This allowed us to stay on task. In addition, each member in attendance had a special skill set specific to the project and meeting. The project manager relied on each person to provide feedback and expertise to move the meeting ahead and complete objectives. The group had pre-established weekly date and time that worked with everybody’s schedule. At the end of the meeting, the project manager went over the completed objectives and assigned any new tasks to the appropriate person.
Lussier (2010) believes that organizations are relying on groups to come up with new ideas and ways to do business. “There are a variety of techniques to use, including brainstorming, synetics, nominal grouping, consensus mapping, and the Delphi technique” (Lussier, 2010, p. 465). In the next five paragraphs, I have listed examples where it would be appropriate for a manager to use each technique.
“Brainstorming is the process of suggesting many alternatives, without evaluation, to solve problems” (Lussier, 2010, p.465). The research and development department of a shoe company have just developed a brand new shoe that is ready to take to market. They pass it on to the marketing department but it does not have a name. Therefore, the marketing department is tasked with naming this new shoe. The best starting place for them to start is with brainstorming.
Lussier (2010) states that “Synetics is the process of generating novel alternatives through role playing and fantasizing” (p. 466). During a recent presentation, an interior designer spoke about the common coffee table. The coffee table holds the same function for all of us but what we do with the coffee table can differ greatly. For instance, some of us want to display family pictures while others place magazines on them. In the end, the coffee table represents the how we want others to perceive us. Then, she related it to the patient room environment and asked the group to design their own “coffee table.” The participants began to view the patient room in a new way.
According to Lussier (2010), “Nominal grouping is the process of generating and evaluating alternatives through a structured voting method” (p. 466). An organization could benefit from nominal grouping if they wanted to include multiple decision makers and make a quick decision. Nominal grouping has six steps: 1) members brainstorm individually; 2) members give ideas and they are recorded for all to see; 3) members discuss the ideas and anything additional is recorded; 4) members...

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